About Administrator (Admin) Role Functions
Learn about the Administrator (Admin) role users can be assigned and the abilities the role grants.
Bridge™ Payments
Explore articles, videos, and best practice guides to help you get the most out of Bridge Payments.
About Balance Lookup for Non-Integrated Bridge Payments (Balance Collect)
Learn about non-integrated Balance Lookup and how to locate outstanding balances.
About Bulk Text-to-Pay
Learn about Bulk Text-to-Pay, a method to send multiple Text-to-Pay messages at once to multiple recipients.
About Card on File (Vault)
Learn about the Card on File (Vault) feature, its use cases, and benefits for practices and patients. Also learn about…
About Declined Payment Responses
Learn the declination reasons that you might receive when a payment is declined.
About Online Patient Registration and Digital Forms (Patient Express)
Learn how to use Patient Express to enable patients to register online and capture card on file information during registration,…
About Online Payment (Balance Collect) Receipts
Learn how patients can receive online payment (Balance Collect) receipts.
About Online Payments (Balance Collect)
Learn how to start accepting online payments with Balance Collect and explore the key benefits for your practice.
About Online Payments (Balance Collect) Patient Authentication
Learn about Balance Collect’s Patient Authentication feature.
About Online Payments (Balance Collect) Reporting and Posting
Learn how to report and post online payments with Balance Collect.
About Opt-In and Opt-Out for Text Messaging
Learn how Bridge Payments text messages handle opt-in and opt-out language and how patients manage their messaging consent.
About Patient Financing Powered by HFD
Learn how to submit an application for Patient Financing (powered by HFD).
About Patient Search Results in Patient Express
Learn about the information and options in the Patient Express Search Results view.
About Recurring Payment Notifications
Learn how to manage recurring payment notifications.
About Rules for Successful Bulk Text-to-Pay File Processing
Ensure your file processing for Bulk Text-to-Pay is successful by following the file upload rules.
About Terminals
Learn how the terminal connects to the browser session, the difference between connection indicator dot colors, and how to check…
About Text-to-Pay
Learn about Text-to-Pay, a patient payment solution where you can notify patients of balances through text messages and let them…
About the Benefits of Recurring Payment Plans
Learn about the benefits of Recurring payment plans and how to introduce them to patients
About the Consent Status Report
Learn about the Consent Status Report in Text-to-Pay Reports and the different status meanings.
About User Agreements
Learn about the user agreements of Bridge Payments and how to access them.
Accepting Partial Payments Through Text-to-Pay
Learn how to enable partial payments in Text-to-Pay.
Accessing Explanation of Payment (EOP)
Learn how to access Explanation of Payments (EOPs) and how to print them.