You can view, print, or send receipts through email at any point after a transaction has taken place by opening the Transaction Details window. If you printed or emailed a receipt during the transaction, you can use this process to re-print or resend the receipt via email.
Instructions
- Click Reports > Transaction Search in the left menu.
- Search for the transaction that you want to pull up the receipt for by using the Transaction Search fields and clicking Submit.
- Locate the transaction in the Search Results and click the link under the TXN ID column.
- Click the Receipt button on Transaction Details.
- On the Payment Accepted pop-up, view, print, or email the receipt.
To view or print the receipt: Click the Print button—a print preview window will appear for you to view the receipt or choose to Print it.
To email the receipt: Enter the recipient's email address, update the email's subject line and body if desired, then click Email.
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