If a payment is declined, you will see a Payment Declined pop-up message with a red error message.

The following list contains the possible numeric values and descriptions that might appear.

• 10001: Missing Reference Number
• 10002: Invalid Card Number – Blank/Null
• 10003: Invalid Card Type – Doesn’t match accepted card types
• 10004: Invalid Expiration Date – Blank/Null
• 10005: Invalid Security Code – Blank/Null
• 10007: Invalid Card Number – Not Numeric
• 10008: Invalid Length for card type
• 10009: Invalid Expiration Date – Card Expired
• 10010: Invalid Security Code – Not Numeric
• 10011: Invalid Transaction ID
• 10012: Invalid Card Number – Failed Mod10
• 10013: Invalid Expiration Date Value
• 10014: Invalid Security Code Length
• 10017: Invalid Expiration Date – Invalid Month
• 10018: Invalid Expiration Date – Invalid Year
• 10019: Invalid Expiration Date
• 10020: Invalid Client Identifier
• 10021: Invalid Request Element – Missing Element
• 10022: Invalid Request Type
• 10023: Password Expired
• 10024: Invalid Credentials
• 10025: Invalid Zip – Not Numeric
• 10026: Invalid Zip – Wrong Length
• 10027: Invalid Amount – Blank/Null
• 10028: Invalid Amount – Not Numeric
• 10029: Invalid Request Date/Time
• 10030: Invalid Token
• 10031: Invalid Track
• 11032: Invalid Track Identifier
• 10033: Invalid Void Request
• 10034: Invalid Encryption ID
• 10035: Invalid Account Number – Blank/Null
• 10036: Invalid Account Number – Not Numeric
• 10027: Invalid Payment Type – Blank/Null
• 10028: Invalid Payment Type – Unrecognized Payment Type
• 10029: Invalid Account Number – Account Number Does Not Exist
• 10040: Missing Required Pass-Thru Data Element
• 10041: Missing / Invalid BIN
• 10042: Already Voided
• 10050: Incorrect Trace Number
• 10051: Incorrect Merchant Setup
• 10052: Processing Network Error
• 10053: Credit Card Entry Refused by Receiver
• 10054: Mandatory Field Error
• 10055: Invalid Reference Number
• 20001: Tokenization Service Connection Error
• 20002: BridgePay Internal Server Error
• 20003: Client Service Unavailable
• 20004: Payment Service Sensitive Data Timeout
• 30004: Invalid Request Message
• 30005: Invalid Response Message
• 30006: New Password Doesn't Match Confirmation Password
• 30007: New Password Too Weak*
• 30008: Missing Payment Card Data
• 30009: Internal Payment Card Data Error
• 30010: Invalid Record Format
• 30011: Invalid Merchant Number (from Gateway)
• 30012: Bad Card Number (from Gateway)
• 30013: Invalid Store Number
• 30020: Invalid Transaction Industry Type
• 30021: Missing Transaction Industry Type
• 30022: Processing Network Unavailable
• 30023: Invalid Account Number
• 30024: No Account
• 30025: Invalid Security Code
• 30026: Invalid Amount
• 30027: Refund limit is reached for the day(occurs when merchant has reached the refund limit allowed per day on the account)
• 30028: Settlement Failed
• 30029: Transaction Error
• 30030: Transaction data integrity validation error
• 30032: Denied by customer’s bank
• 30033: Insufficient funds
• 30034: Hold – Pick up card
• 30035: Incorrect PIN
• 30036: Duplicate Transaction
• 30037: Card reported lost
• 30038: Card reported stolen
• 30039: Service not allowed
• 30040: Stop Recurring
• 30041: Unattempted Batch Decline
• 30042: Maximum transaction limit is exceeded at the moment. Try processing your transaction tomorrow.
• 30043: Re-enter Transaction
• 30044: Unmapped decline
• 30045: Billing profile configuration error
• 30046: Pin Try Exceeded
• 30047: Refund was not processed/received
• 30048: Chargeback received
• 30049: Processing Canceled by User
• 30050: Invalid Transaction Category
• 30051: Invalid Verification Status
• 30052: Invalid Terminal Type
• 30053: Invalid Petroleum Product Type
• 30060: Invalid IApp User Id
• 30061: Account insert failed
• 30062: Merchant insert failed
• 30070: New Password Previously Used
• 30071: Missing Clerk Id
• 30072: Call for Authorization
• 30073: Card is Restricted
• 30074: Declined due to fraud rules
• 30075: Bank Account Blacklisted
• 30076: Declined due to insufficient information
• 30077: Rejected by the processor
• 30078: Account Closed
• 30079: Invalid Account
• 30080: Account can not process ACH
• 30082: Invalid MICR
• 30083: Customer opt out check Conversion
• 30100: Invalid Account Data – Blank/Null
• 30101: Invalid EMV Tag Data – Blank/Null
• 30102: Surcharge are not allowed
• 30103: Cashback is not available
• 30104: Routing Number/Check Digit Error
• 30105: Transaction not premitted – card
• 30106: Transaction not premitted – terminal
• 30107: Issuer Unavailable
• 40001: Lodging Reauth Failed 
• 40002: Missing Lodging Folio Number
• 80000: Gateway Services Available
• 80001: Gateway Services Unavailable
• 80002: Invalid Purchase Token
• 80003: More than one result found for search criteria
• 80004: More than one service fee block received in request message
• 80005: Cascade Void. Indicates that the transaction was successfully authorized (fully or partially) and then voided due to an auto-void policy setting. Only occurs on principal transactions and only when the accompanying service fee was either declined or voided due to an auto-void policy setting.
• 80006: Partial Auto Void. Indicates that the transaction was partially authorized and then voided due to an auto-void policy setting. Can occur on a service fee or principal transaction.
• 80007: Database query processing error. Can occur on a Find Transaction request if the data requested is unavailable.
• 80008: Invalid GatewayTransID
• 80009: Invalid MerchantCode
• 80010: Invalid MerchantAccountCode
• 80011: Transaction not found
• 80012: Invalid Length for PersistData
• 80013: Invalid ActionType
• 80014: Invalid Device
• 80015: Adjustment Failure
• 90000: Token Store failed to encrypt a token
• 90001: Token Store failed to decrypt a token
• 90002: Unauthorized Access
• 90003: Custom Field Name Does Not Exist
• 90004: Unreadable XML Request Message
• 99999: Unknown Error