About Reports

There are four areas in Bridge Payments for reports:

The Reports drop-down menu and its list of options in the left menu of Bridge Payments.

See About Exporting Reports for information on the file type options available for report exports.

Transaction Search

Transaction Search (Reports > Transaction Search) is where you can:

The Transaction Search screen. The Transaction Search section has many fields for search criteria, and the Search Results section contains the results for the search criteria searched.

Text to Pay Reports

Text to Pay Reports (Reports > Text to Pay Reports) is where you can:

  • Track sent messages with real-time details on the status and success of Text-to-Pay and Bulk Text-to-Pay (if enabled) messages.
  • See whether patients have opted in or out of text messaging within the Consent Status Report.
  • Export your Transaction Reports – Text to Pay and Consent Status Report as a CSV or XLSX file.

The Text to Pay Reports screen. There are two sections: Transaction Reports – Text to Pay and Consent Status Report.

Report Exports

Report Exports (Reports > Report Exports) is where you can export a Transaction Summary Report and view your previous report exports (up to seven days from the date the report was exported).

Transaction Summary Reports provide high-level details of the selected date range's sales, refunds, declinations, and voids, in addition to a full list of the transactions within the date range. You can export Transaction Summary Reports as XLSX or CSV files.

The Report Exports screen. It has two sections: Transaction Summary Report and Report Exports.

See Generate a Transaction Summary Report for more information.

Batch Settlements

Batch Settlements (Reports > Batch Settlements) is where you can generate a Batch Settlement Report.

The Batch Settlements screen. It has a Merchant Account drop-down field, Select Date field, and Apply button.

For more information on Batch Settlement Reports, see:

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