Note: If you do not have Bulk Text-to-Pay and would like to add it to your current package, contact your Relationship Manager or contact Customer Care at 800-337-3630 (option 3) or moc.htlaehelgnatcerobfsctd-92aafc@erac.

Ensure your file processing for Bulk Text-to-Pay is successful by following the file upload rules.

Rules

• The file type must be XLS or CSV.
• The file must have a unique name (not previously used.)
• The file can be no larger than 5 MB.
• The file name cannot include:
  • Spaces
  • Plus signs
  • Commas
  • Single quote
  • Dollar signs
  • Ampersands
  • Semicolons
  • Equals
  • @
• The file cannot include more than 5,000 recipients.
• Do not capitalize or change the spacing of the template column names.
• Dollar signs are not accepted in the Amount Due column.
• Enter only numbers and one period for the decimal place in the Amount Due column.
• Do not enter extra spaces in any of the cells.