The Rectangle Health Windows Agent is a component that helps facilitate the seamless processing of payments by integrating the credit card terminals, the practice management system’s (PMS’s) ledger, and the Bridge Payments Virtual Terminal and reporting dashboard.

Depending on the capabilities of the PMS, the Rectangle Health Windows Agent can be configured in different ways to achieve an improved staff workflow. In addition to the communication between the card processing hardware and the Bridge Payments screen, the Rectangle Health Windows Agent can also run scripts that help automate the posting of transactions directly into an organization’s ledger. To process payments and take full advantage of Bridge Payments, the Rectangle Health Windows Agent will likely need to be installed on your computer.

Minimum Installation Requirements

• Operating system:
  • Windows Server 2012
    or
  • Windows 10 (desktop)

To troubleshoot Rectangle Health Windows Agent or payment posting issues, see the following resources:

• Troubleshooting: Rectangle Health Windows Agent Not Installed or Running (Gray Dot)
• Troubleshooting: Payment Posting Issues and Best Practices

For help with Rectangle Health Windows Agent installations, terminal connectivity, Bridge Payments, and posting payment questions, contact Technical Support 24/7 by calling 800-337-3630 (option 4).