You can access your Explanation of Payments (EOPs) within Bridge Payments. Actions you can take include viewing insurance payments, remittance details, and EOP information.
View Insurance Payments, Remittance Details, and Explanation of Payment Information in Bridge Payments
When an insurance payment processes through PayerSync, the payment and remittance details are available in the Claim Payments Report in Bridge Payments.
- In the left menu, click PayerSync.
- Tip: You can sort and rearrange the columns on the Claim Payments screen to have greater control over the information display. See Sort and Rearrange Columns on the Claim Payments Screen (PayerSync) for more information.
- Select an insurance payment to open Claim Details.
- To view the EOP, including adjustment details and Remark Codes, select a claim.
- View the claim-line level details on Claim Details.
- (Optional) Select the Download button on Claim Details.
- (Optional) Download and/or print the EOP using the print preview modal.
- Note: This will provide you with a copy of the EOP for claim payments for your records or to upload to your practice management system (PMS).