Access Explanation of Payment (EOP)

You can access your Explanation of Payments (EOPs) within Bridge Payments. Actions you can take include viewing insurance payments, remittance details, and EOP information.

View Insurance Payments, Remittance Details, and Explanation of Payment Information in Bridge Payments

When an insurance payment processes through PayerSync, the payment and remittance details are available in the Claim Payments Report in Bridge Payments.

  1. In the left menu, click PayerSync.
    The PayerSync > Claim Payments screen of Practice Management Bridge.

  2. Select an insurance payment to open Claim Details.
  3. To view the EOP, including adjustment details and Remark Codes, select a claim.
    The Claim Payments > Claim Details screen. There’s an Information section, Payment Summary section, EXPLANATION OF SERVICE tab, and REMARK CODES tab.
  4. View the claim-line level details on Claim Details.
  5. (Optional) Select the Download button on Claim Details.
    The Claim Details screen. A box surrounds the Download button in the top right corner.
  6. (Optional) Download and/or print the EOP using the print preview modal.
    A print preview modal of an EOP with an option to save it as a PDF.

    • Note: This will provide you with a copy of the EOP for claim payments for your records or to upload to your practice management system (PMS).

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