What is Card Account Updater?
Card Account Updater is a powerful solution designed to ensure seamless payment processing by automatically updating stored payment information. This service reduces transaction declines and minimizes disruptions caused by expired, lost, or reissued cards. To enable Card Account Updater for your practice, contact Customer Care at 800-337-3630, option 3 or moc.htlaehelgnatcer@erac.
How It Works
Card Account Updater operates in a monthly batch cycle, typically around the 15th. During this process, all stored payment records in the system are submitted for review. Card-issuing banks then provide updated details where applicable, including:
- Card number changes – Ensuring new card numbers replace outdated ones.
- Expiration date updates – Preventing payment failures due to expired cards.
- Account status changes – Identifying closed or replaced accounts to keep records accurate.
Once these updates are received, they are automatically applied to the corresponding stored payment method, eliminating the need for manual intervention and reducing payment disruptions.
Benefits of Card Account Updater
- Reduces Declined Transactions: Ensures up-to-date payment information for uninterrupted billing for cards stored in Vault and for scheduled Recurring payments.
- Enhances Patient Experience: Prevents service interruptions and the hassle of manually updating payment details.
- Increases Revenue Retention: Minimizes missed payments due to outdated card data.
- Saves Time and Resources: Automates the update process, reducing administrative burden.
By leveraging Card Account Updater, practices can maintain frictionless transactions, improve patient satisfaction, and optimize revenue continuity with minimal effort.
