Before you begin: To create and manage users, you must be assigned the role of Administrator. If your organization does not yet have an Administrator, the first Administrator must be created by Customer Care. To designate an Administrator user, contact Customer Care at 800-337-3630 (option 3) or moc.htlaehelgnatcerobfsctd-79819c@erac.  

1. Click your username in the top right corner, and then select User Management.
2. Locate the deactivated user that you want to make active, and then click the button next to Activate.