Summer 2025 Release

July 16^th, 2025

As practice office staff navigate rising demands with limited time, Practice Management Bridge’s Summer 2025 Release delivers impactful updates to help you stay ahead. These enhancements simplify payer payment processes, expand access to support, and give technology partner developers the tools they need to grow.

What’s new this summer:

PayerSync Expansion

A laptop with Bridge Payments on the screen. PayerSync is selected and the Claim Payments screen is shown. “Payment Received” connects to a window that says “Posting Successful Transaction successfully posted”.

We’ve expanded the PayerSync partner network, giving you access to 550+ payers. With broader coverage and smoother workflows, you can now automate more insurance claim payments, reduce time spent on manual tasks, and receive reimbursements more quickly.

Benefits:

- Automated claims payments and posting
- Faster payments
- More secure

PayerSync User Enhancements

Three buttons ordered vertically that say Sort, Download, and Filter. Sort has an up arrow icon, Download has a down arrow and half rectangle icon, and Filter has three horizontal lines with the middle and bottom line smaller in size.

You asked, we listened! The latest PayerSync updates make it easier than ever to organize and find claim payment information. You can now download EOPs directly from the Claim Details screen, customize your view by reordering and sorting rows, and apply advanced filters for faster, more precise searches. All designed to help you work more smoothly and efficiently.

Benefits:

- Custom settings tailored to your organization’s payer priorities
- Connectivity to other systems
- Fast, intuitive access to the information you need

Rex AI Agent

The Home page of the Help Center. The Chat icon in the bottom right corner is expanded into a larger size for emphasis.

Our new AI-powered chatbot, Rex, is available 24/7 in the Help Center. Rex pulls answers directly from our Support articles, just like a live agent would, so you can get immediate answers to your questions without searching.

Benefits:

- 24/7 availability
- Instant answers, sourced from trusted support articles
- Faster onboarding, with the ability for new team members to find what they need, fast

Developer Doc Portal

A desktop computer that shows the Developer Doc Portal on the screen.

To support the growing network of developers in our Technology Partnership Program, this self-service portal provides robust API documentation, tools, and sandbox environment to make it easier for developers to connect with our platform. The new documentation hub reflects our commitment to flexibility, scalability, and meeting the evolving needs of modern practices. Learn more about our Technology Partner Program here.

Benefits:

- Faster build time with clear, well-structured docs
- Self-service autonomy by pulling everything developers need in one place
- Consistent, up-to-date documentation aligned with best practices

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Tags: Release Notes