Take Card Payments Using the Payments Screen (Virtual Terminal)

You can use the Payment screen (Virtual Terminal) to take card-not-present payments. Instances where you might key in transactions manually using the Payment screen (Virtual Terminal) include:

  • Taking a payment over the phone
  • Your office keys all transactions manually

To take a payment on the Payment screen (Virtual Terminal):

  1. Click Payments in the left menu. The Payments screen (Virtual Terminal) in Bridge Payments. It has various fields for Merchant Account, Card Information, Cardholder Information, Vault Information, and Additional Information. A box surrounds most of the sections.
  2. If you have more than one location, expand the list under Merchant Account to select your location.
  3. On the CC Payment tab, fill out the information to complete the transaction. Required fields are marked with an asterisk. 
    • Under Card Information, enter the card number, expiration date, and CVV number.
    • Under Cardholder Information, enter the cardholder's last name and first name. Address information is optional, but capturing this information can help protect you in the event of a chargeback.
  4. In $ Amount, enter the amount for the payment.
  5. Depending on your practice's configuration, you might see an Additional Information section on the right side of the screen with custom fields. Fill out this information as required.
  6. (Optional) Use the Vault Information section at the bottom of the screen to securely place the card on file in the Vault for future payments.
  7. Click Submit.
  8. On the Payment Accepted screen, email or print the receipt.
    • To email the receipt, enter the cardholder's email address and an optional subject and email body, and then click Email.
    • To print the receipt, click Print. You can also preview the receipt by clicking Print.

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