Configuring Email Notifications for Payment Activities
Learn about email notifications sent when certain payment activities occur and how to receive these emails.
Collecting Balances
About the Consent Status Report
Learn about the Consent Status Report in Text-to-Pay Reports and the different status meanings.
Tracking Text-to-Pay and Bulk Text-to-Pay Payments
Learn how to track single Text-to-Pay and multiple Bulk Text-to-Pay payments with Text-to-Pay Reports in Bridge Payments and what information…
Edit ACH Account Information on File in the Vault
Learn how to edit ACH account information on file in the Vault.
About Card Account Updater
Learn what Card Account Updater is, how it works, and its many benefits.
Online Payments (Balance Collect) FAQs
Answers to frequently asked questions on Balance Collect, an online payment method that makes it easy for patients to pay…
Manage Recurring Payments
Learn how to manage Recurring payments. This includes viewing details of the Recurring payment plan, identifying failed Recurring payments, what…
Example Recurring Payment Plan Scenarios
Learn how different types of Recurring payment plans work with sample scenarios.
Create Recurring Payment Plans
Learn how to create Recurring payment plans in two ways: By Balance Due or By Installment Amount.
Card on File (Vault) FAQs
See frequently asked questions and answers on Card on File (Vault).
Store ACH Account Information on File in the Vault
Learn how to store ACH account information on file in the Vault.
Store ACH Account Information on File in the Vault During a Payment
Learn how to store ACH account information on file in the Vault while taking a payment.
Text-to-Pay FAQs
See the answers to frequently asked questions about Text-to-Pay (available in Patient Express within Bridge Payments), a convenient way to…
Telling Your Patients About Online Payments (Balance Collect)
Suggestions on how to tell your patients about your online payment option and how to answer their questions about it.
Sharing Your Payment Link (Balance Collect)
Learn five ways to share your payment link so your patients can use your online payment option.
Send an Individual Text-to-Pay Message
Learn how to send an individual Text-to-Pay message in Patient Express within Bridge Payments.
Run a Payment from ACH Account Information on File
Learn how to run a payment from ACH account information on file in the Vault.