Payment Posting and Best Practices
Learn troubleshooting steps and best practices for payment posting.
Troubleshooting
Calibrate the touchscreen on Ingenico iSC250 devices
Verify that the cord has screws holding it in place. Power cycle (reboot) the terminal by pressing and holding CLEAR and – (minus)…
Troubleshooting: Terminal reboots at same time daily
Certain Ingenico iSC250 and Lane7000 devices might have an internal reboot cycle that causes the terminal to reboot every 24…
Post payments from Transaction Search (click-to-post)
1. In the left menu, click Reports > Transaction Search.2. Enter search criteria and click Search.3. Confirm that the associated…
Using the Transaction Report in Bridge Payments
Print Transaction Search Results In the left menu, click Reports > Transaction Search. Select Transaction Search. (Optional) Use the search filters to…
Take card payments using the Payments screen (virtual terminal)
In the left menu, click Payments. If you have more than one location, expand the list under Merchant Account to…
Troubleshooting: Lane is Closed – Ingenico terminal can’t connect to Bridge Payments
If your Ingenico terminal is displaying "This lane closed", follow these steps to troubleshoot your device. Reboot the Ingenico. If…