About Balance Collect
Balance Collect is the patient-facing online payment feature included with your Bridge Payments account. It gives patients a simple, convenient way to pay outstanding balances anytime, from any device. For practices, Balance Collect helps reduce paper billing, speed up payments, and improve the overall patient experience.
Balance Collect is optimized for all web browsers and is designed to be mobile-friendly. To see an example, visit our Balance Collect payment page demo.
Your payment link makes these options possible:
- Open your online payment page on a device and let clients enter and submit their own payment information.
- Display your QR code where clients can scan it with their smartphone. For example, hold a laminated QR code or display it digitally on your cellphone or tablet.
- Text or email your payment link and the balance due to have the client pay online.
Customizable For Your Needs
Balance Collect pages are branded to match your patient experience, including headers, footers, and logo.
If your organization has multiple locations, you can set up a drop-down list that displays all associated locations, allowing patients to select the one where they received care. The names in the list are fully customizable to make them easy for patients to recognize—for example, “Dr. Smith’s Main Street Location” or “Dr. Smith’s Elm Street Location.”
