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Fall 2025 Release

Home › Payments Management Bridge › Product Updates › Fall 2025 Release
October 8th, 2025

The Fall 2025 Release makes payments faster, safer, and more reliable. Updates include clearer Text-to-Pay tools, faster patient search, stronger fraud protection, improved device connections, and our first self-service onboarding workflow for PayerSync. These enhancements save staff time, simplify setup, and reflect our commitment to evolving how we deliver products and support your success.

What’s new this fall:

Bridge™ Payments
Patient Express Button Changes

A magnifying glass icon. The center shows the new button labels, Resend Form and Text-to-Pay, under the Send Message column in Bridge Payments.

We’ve made it easier to re-send digital forms and send payment requests through Text-to-Pay. Button labels are now clearer and patient search is faster. These changes help your staff save time and make Text-to-Pay simpler to use.

Benefits:

  • Save staff time
  • Ease of use
Agent Updates (continued)
Commitment to Improving Connection Stability

Two payment terminals. One terminal's screen shows "TAP, INSERT, OR SWIPE CARD" with matching icons. The other terminal's screen shows a signed signature.

Through the rest of the year, we’re rolling out an updated version of the Windows Agent that connects your payment devices to Bridge Payments.

  • Lane7000 devices: You’ll see refreshed device screens along with improved connection reliability.
  • Ingenico iSC250 devices: You’ll benefit from more reliable connections.
  • No action is required; the update will install automatically after we notify you with a message within Bridge Payments.

Benefits:

  • Refreshed device screens
  • More reliable connections and stability
  • Security enhancements
Enhanced Fraud Protection

A padlock icon with a dollar sign in the center of the padlock.

We’ve added new safeguards to your online payment sites to protect against fraud. These enhancements make patient payments safer and more reliable for your practice.

Benefits:

  • Enhanced fraud prevention
  • Smarter monitoring and protection for online payments
PayerSync™
Self-Service Onboarding

A partial computer screen that shows the PayerSync onboarding process.

We’re excited to introduce our first self-service onboarding workflow for PayerSync. This milestone simplifies setup for new customers and represents an important step in how we deliver products—faster, easier, and more flexible than ever.

Benefits:

  • Start on your own schedule – Get up and running without waiting on manual steps.
  • Save time – Streamlined onboarding reduces friction and speeds up setup.
  • Simpler experience – Eliminates multi-touch processes for a smoother start.
  • Future-focused – Demonstrates our commitment to evolving products that are easier to adopt.
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