Send a Digital Registration Form (Patient Express)

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In Patient Express within Bridge Payments, you can send digital registration forms to patients who have a Patient Express record. A commonly sent form is the Payment Authorization form, but the form you send depends on the form type your practice chose.

Prerequisites:

  • You must have access to Patient Express.

There are two ways to send this invitation to register online:

Send a Form While Adding a New Patient to Patient Express

Instructions

  1. Select Patient Express in the main menu.
  2. Click Add next to Add Patient.
  3. Enter the patient’s information and click Save.
    Be sure to include their contact information so you can share the registration link with them.
  4. Click Email Invitation, Text Invitation, or both under Patient Forms.
    Clicking one or both invitation buttons will immediately send the patient the registration invitation. You will receive a confirmation message after clicking the invitation button(s).
    The Patient Information and Patient Forms sections. All fields in Patient information are filled. A box surrounds the merchant Account drop-down field, Email Invitation button, and Text Invitation button under Patient Forms.

Send a Form to a Patient Already in Patient Express

Email Invitation or Text Invitation Instructions

  1. Select Patient Express in the main menu.
  2. Search for the patient.
  3. Click the Patient ID of the patient you want to invite to register to open their Patient Express record.
  4. Click Email Invitation, Text Invitation, or both under Patient Forms.

What Happens Next

Clicking one or both invitation buttons will immediately send the patient the registration invitation. You will receive a confirmation message after clicking the invitation button(s).

Resend Form Instructions

  1. Select Patient Express in the main menu.
  2. Search for the patient.
  3. Click Resend Form under the Send Message column.

What Happens Next

Clicking Resend Form will immediately send the registration invitation in a text message to the patient.

Need Help?

If you do not see Patient Express as an option in your menu within Bridge Payments:

  • Contact your practice administrator.
  • Contact Customer Care at 800-337-3630 (option 3) or [email protected].
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