Spring 2025 Release

Home Bridge Payments Product Updates Spring 2025 Release

April 17th 2025 

As healthcare and dental practices evolve to prioritize innovation, personalization, and patient-focused care, Practice Management Bridge’s Spring 2025 Release offers enhancements designed to help practices work smarter, not harder. With enhancements to save time and simplify compliance, these updates address key challenges like rising patient expectations, staffing shortages, and financial pressures, so you can focus on patient care while keeping your practice running smoothly.

PayerSync 

PayerSync Marketing image

With the launch of PayerSync, Bridge Payments has expanded beyond patient payments to simplify the completion of the payer payment cycle. PayerSync automates claim payments, Explanation of Payments (EOPs) and posting, saving you the time and effort of keying in electronic payments while removing the possibility of error. Learn More 

Benefits: 

  • Time saved 
  • Improved accuracy 
  • Revenue growth 
  • Increased efficiency 
  • Reduced risk 
Agent Update

Two terminals are shown. One terminal's screen instructs to tap, insert, or swipe a card with respective icons. The other terminal's screen shows the total amount due and a completed signature request.

Credit card terminals are being updated to add more information for the patient at check-out (Lane 7000) and improve the stability of the connection between terminals (Lane 7000, iSC250) and Bridge Payments.  This update is in-process currently and users will receive communications in Bridge Payments prior to rollout.  

Benefits: 

  • Enhanced patient payment experience 
  • Smoother check out process  
  • Improved internet connectivity
Support Enhancement: Help Center

The Bridge Payments Help Center. It has a search bar, and various topics and articles listed to browse.

We’ve expanded our self-service resources and consolidated them in a user-friendly Help Center, which all customers can access through the Support and Help buttons in Bridge Payments. Use the Help Center to find answers to your questions right when you need them and access free training to bring new team members up to speed and take your skills to the next level.

Benefits: 

  • Easy access to find answers 24/7 
  • Free training and resources 
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