If a patient receipt is not printing, the cause could be due to a few different reasons.
Ensure that you have paper/receipt rolls in your machine. If you do have the necessary paper and it is installed correctly, but your machine still will not print the receipt:
- Use our Help Center's Chat with us button or chat icon.
- Contact our Technical Support team at 800-337-3630 (option 4, then option 1).
Helpful?