Troubleshooting: Device and Browser Compatibility

Home Bridge Compliance Troubleshooting Troubleshooting: Device and Browser Compatibility

We recommend using compatible browsers and devices when you use Bridge Compliance. If you use non-compatible browsers or devices, you may encounter issues, such as:

  • Login spins endlessly
  • Bridge Compliance does not load correctly
  • Training does not load
  • Training freezes
  • Course unable to launch

Browser Compatibility Requirements

For the best experience, we recommend using Google Chrome as your web browser. Bridge Compliance is optimized for Chrome.

If you use another web browser that has limited compatibility, like Safari, you will experience issues.

Device Compatibility Requirements

For the best experience, we recommend using Bridge Compliance on a desktop computer. Bridge Compliance is optimized for desktop computers, not mobile devices such as smartphones or tablets.

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