About Patient Express

Patient Express in Bridge Payments includes the following features:

One-Way Patient Text Messaging
Patient Express provides open-ended text functionality. If your practice has a patient's cellphone number on file, staff can send any type of message to the patient. Examples of common messages include appointment reminders, "readiness" notifications, and follow-up or post-visit outreach.
Text-to-Pay
The Text-to-Pay messaging feature within Patient Express enables you to send single Text-to-Pay messages if you have a Balance Collect account for online payments. When patients receive a Text-to-Pay text, they click the link to open a mobile-friendly Balance Collect page and can then make a convenient payment directly from their phones. To send multiple Text-to-Pay messages at once to multiple recipients, you can use the Bulk Text-to-Pay feature.
Digital Patient Registration
For a convenient registration experience, invite patients to register online at their convenience before appointments. When you invite patients through text message or email to register online, they receive a unique registration link to your practice’s registration form.

If you do not see Patient Express as an option in your menu within Bridge Payments:

If you do not have Bulk Text-to-Pay and are interested in using it:

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