Add and Edit Patients in Patient Express

If you do not see Patient Express as an option in your menu within Bridge Payments, contact your practice administrator or contact Customer Care at 800-337-3630 (option 3) or [email protected].

Before you can invite a patient to complete your practice's registration form online, send them a custom text message like an appointment reminder, or send them a Text-to-Pay message to notify them of their balance and let them pay it online, you must add them to Patient Express in Bridge Payments.

• Add a Patient in Patient Express
• Edit a Patient Record in Patient Express

Add a Patient in Patient Express

Instructions

• Video Instructions
• Text Instructions

Video Instructions

Text Instructions

1. Select Patient Express in the main menu.
2. Next to Add Patient, click Add.
3. Enter the patient's:
   • ID number (use the same patient ID that is used throughout Bridge Payments)
   • First & last name
   • DOB (optional)
   • Gender (optional)
   • Phone number
   • Email address
4. Click Save.

Edit a Patient Record in Patient Express

Instructions

1. Select Patient Express in the main menu.
2. Search for the patient.
3. Click the Patient ID.
4. Edit the patient details, and then click Save.