If a patient was already invited by text or email to register and has not yet submitted their digital form, you can resend the invitation. The reminder will be sent using the same method as the original message (email, text, or both).
Prerequisites:
- You must have access to Patient Express.
Instructions
- Select Patient Express in the main menu.
- Search for the patient.
- Click Resend Form under the Send Message column.
A confirmation that the registration link was re-sent will display.
Need Help?
If you do not see Patient Express as an option in your menu within Bridge Payments:
- Contact your practice administrator.
- Contact Customer Care at 800-337-3630 (option 3) or [email protected].
Helpful?