January 14th, 2026
This winter release brings smarter, simpler ways to get paid, stay compliant, and keep workflows moving, without adding complexity. From expanded surcharging and clearer reimbursements to easier patient access and smoother integrations, these updates are designed to save time and unlock what’s next for your practice.
What’s new this winter:
Bridge™ Payments
Additional Processors for Compliant Surcharging
We’ve expanded availability of Compliant Surcharging to eligible organizations in New York and Oklahoma.
PayerSync™
Remark Codes
Full descriptions for remark codes are now displayed, meaning you’ll see clear explanations for adjustment reasons without needing to look them up externally.
Devices
Card Reader Agent Updates
This upgrade delivers more reliable card reader connections and a clearer checkout experience, with Lane7000 devices now displaying the amount owed.
Integrations
NextGen Posting Failure Notifications
NextGen-integrated Bridge Payments now include real-time alerts to notify you immediately of posting failures, helping you resolve issues faster and keep workflows running smoothly.
NextGen Prepayment
Now enabling practices to take deposits on future encounters. When encounter and item IDs are provided, Bridge Payments can apply payments to upcoming invoices, supporting new workflows for high-cost procedures that require deposits.
Integration with Greenway
With this integration, you can process patient account payments, apply payments to specific line items, look up balances, and give patients visibility into line-item balances in Balance Collect online payment portal.
Easier Balance Collect Access
Phone number login replaces SSN authentication in Balance Collect for NextGen and Greenway integrations, improving patient access while keeping payments seamlessly synced.
Help Center
New Look & Enhancements
Find the answers to your questions in our new and improved Help Center! We’ve updated the Help Center with a new look and additional functionality that enhances the self-service experience.